PSS ID Number: 253638
Article Last Modified on 11/7/2003
The information in this article applies to:
- Microsoft Exchange Server 5.5 SP3
This article was previously published under Q253638
SYMPTOMS
If you install Microsoft Exchange Server Mailbox Manager, you may receive the following error message:
The following event ID may be logged in the application event log:
CAUSE
The proxy address generator may not properly generate a GroupWise address for the mailbox agent.
WORKAROUND
To work around this problem, use the following steps to install Mailbox Manager:
- Start the Exchange Server Administrator program.
- Click to expand the Site object, click Configuration, click Site Addressing, and then click Properties.
- Click the Site Addressing tab.
- Click to clear the GroupWise e-mail address check box, and then click Apply.
- IMPORTANT STEP: When you are prompted to "Remove this address from all existing recipients," click No.
- Run Setup for Mailbox Manager.
- Click to expand the Site object, click Configuration, click Site Addressing, and then click Properties.
- Click to select the GroupWise e-mail address check box, and then click Apply.
- IMPORTANT STEP: When you are prompted to "Add this address to all existing recipients," click No.
Additional query words: MBClean Mailbox Agent Addins
Keywords: kbprb KB253638
Technology: kbExchange550SP3 kbExchangeSearch kbZNotKeyword2
