Article ID: 253477
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Windows 98 Second Edition
- Microsoft Windows Millennium Edition
This article was previously published under Q253477
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
SYMPTOMS
When you attempt to dial out using Dial-Up Networking, you may see either of the following error messages:
CAUSE
This behavior can occur if the following conditions are true:
- A Rockwell Soft56k modem is installed in your computer.
- The COM ports are configured to Disabled or Auto in the BIOS.
RESOLUTION
To resolve this issue, configure the COM ports to ON or choose specific resources in the BIOS. For information about how to do this, contact your hardware manufacturer.
Additional query words: HWMODTS HWPORTS
Keywords: kb3rdparty kberrmsg kbhardware kbnetwork kbprb KB253477
