Article ID: 253404
Article Last Modified on 10/8/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q253404
SYMPTOMS
When you run Outlook using Microsoft Windows 2000 Terminal Services, the option to create a new blank word document may not be available.
WORKAROUND
You can work around this problem by starting Microsoft Word before you try to create a new document from Outlook.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: OL2K
Keywords: kbbug kbpending KB253404