Article ID: 253397
Article Last Modified on 5/20/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q253397
SYMPTOMS
When you run Outlook on Microsoft Windows 2000 Server with Terminal Services, and you switch from Corporate or Workgroup (CW) mode to Internet Mail Only (IMO) mode, Outlook stops responding when another user logs on through Terminal Services.
CAUSE
The Reconfigure Mail Support button is not disabled.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
If one person changes the configuration of Outlook on Windows 2000 Server with Terminal Services, the change is made for all users of that server. You cannot have mixed Internet Mail Only (IMO) and Corporate or Workgroup (CW) configurations of Outlook on the same terminal server.
Additional query words: OL2K
Keywords: kbbug kbpending KB253397
