Article ID: 252878
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Schedule+ 97 Standard Edition
- Microsoft Schedule+ 97 Standard Edition
- Microsoft Schedule+ 97 Standard Edition
This article was previously published under Q252878
SYMPTOMS
When you start a stand-alone version of Schedule+ and Microsoft Outlook is not running or has not been installed, you may receive the following error message:
The Configs folder exists on the computer, but the Req32.cfg file is located in a different folder.
WORKAROUND
To work around this problem:
- Copy the entire contents of the Schedule folder, normally found in the
drive:\MSOffice folder, to thedrive:\OS\Forms\Configs folder, wheredriveis the hard disk drive that contains the folders, andOSis the type of operating system that the computer is running. - Restart the computer.
- Restart Schedule+.
MORE INFORMATION
Another workaround for the error message in the "Symptoms" section of this article is available, but to use that workaround you must install Microsoft Exchange Client and Schedule+ version 7.5 simultaneously from a Microsoft Exchange Server version 5.0 CD-ROM. For additional information about that workaround, click the article number below to view the article in the Microsoft Knowledge Base:
195205 Outlook/Schedule+ Error req32.cfg could not be opened
The workaround in that article is only accurate if you have installed Schedule+ from the Exchange Server 5.0 CD-ROM; it is not accurate if you installed the stand-alone version of Schedule+.
Additional query words: Sched+ startup
Keywords: kbprb KB252878
