Microsoft KB Archive/252620

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Article ID: 252620

Article Last Modified on 11/12/2001



APPLIES TO

  • Microsoft Allegiance



This article was previously published under Q252620

SYMPTOMS

When you play Microsoft Allegiance, you may experience the following symptoms:

  • When you press ALT+ENTER to run the program in a window, the program may not run in a window.
  • When you start Allegiance using the -windowed command line option, the program may not run in a window.
  • The pointing device pointer may disappear.


CAUSE

This behavior can occur if the following conditions are true:

  • The Microsoft Windows color palette setting is not set to High Color (16 bit).
  • The video driver for your video adapter is outdated.


RESOLUTION

To resolve this issue, use the following methods in the order in whcih they are presented.

Set the Windows Color Palette to High Color (16 bit)

To set the Windows color palette setting to High Color (16 bit):

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. Click the Settings tab.
  4. In the Color Palette or Colors box, click High Color (16 bit).
  5. Click OK, and then click OK again.
  6. Close Control Panel.

Update Your Video Driver

If the High Color (16 bit) setting is unavailable in the Color Palette or Colors box, the video driver for your video adapter is outdated.

In this case, contact the manufacturer of your video adapter to find out if an updated video driver that supports a 16-bit color palette is available for your video adapter.

For a list of video adapter manufacturers, see the "More Information" section of this article.

MORE INFORMATION

To determine the manufacturer and model of your video adapter:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click Device Manager.
  4. Click the PLUS SIGN (+) next to Display adapters to expand the branch.


In the branch under Display adapters, the manufacturer and model of your video adapter should be displayed.

  1. Close Control Panel.

For information about how to contact the manufacturer of your video adapter, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z



Additional query words: 1.00 msgame igz msngz

Keywords: kbprb kb3rdparty kbfaq kbdisplay KB252620