Article ID: 252520
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Second Edition
This article was previously published under Q252520
SYMPTOMS
When you use Outlook Express to retrieve e-mail messages from a Hotmail account, you may receive the following error message if you attempt to read an e-mail message in a different folder:
CAUSE
This behavior occurs when you create a folder on the Hotmail server that contains a forward slash (/) character in the folder name, and you attempt to read a message in that folder.
RESOLUTION
To resolve this issue, use either of the following methods:
- Rename the folder on the Hotmail server using a name without a forward slash.
- Create a new folder and move the messages to the new folder, and then delete the folder containing the forward slash.
Keywords: kberrmsg kbprb KB252520