Microsoft KB Archive/252101

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Knowledge Base

XFOR: GIF Images Are Not Preserved in Lotus Notes Signature

Article ID: 252101

Article Last Modified on 2/27/2007


  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q252101


When using a Lotus Notes R5 client, you have an option to create a signature as plain text, a text file, an HTML file, or an image (.bmp or .gif).

If you include a .gif image in the signature, it may not be preserved when the message is sent to a Microsoft Exchange 2000 user through the Microsoft Exchange Connector for Lotus Notes.


This behavior can occur because Exchange 2000 contains no mechanism to preserve .gif images in a user's signature. All other options are received by Exchange 2000 with no problem.


To work around this behavior, convert the .gif image to a .bmp image.


Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbnofix KB252101