Microsoft KB Archive/251719

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Knowledge Base


XADM: International Clients Cannot Resolve Name on English Server

Article ID: 251719

Article Last Modified on 2/26/2007



APPLIES TO

  • Microsoft Exchange 2000 Server Standard Edition



This article was previously published under Q251719


SYMPTOMS

When users try to create a Microsoft Outlook 2000 MAPI profile, international clients cannot resolve their name against the Exchange 2000 server.

CAUSE

The required code pages have not been installed on the Exchange 2000 server.

RESOLUTION

To install the correct language code pages on the Exchange 2000 server:

  1. In Control Panel, double-click Regional Options.
  2. Under the General tab, click to select check box next to the appropriate language under Language settings for the system. You will be prompted for the location of the files.

NOTE: You must restart the Exchange 2000 server before the new settings will take effect.

STATUS

This behavior is by design.

Keywords: kbprb KB251719