Microsoft KB Archive/251028

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BUG: Windows Installer Dialog Boxes Appear Magnified if MS Sans Serif Font Is Missing or Corrupted

Q251028



The information in this article applies to:


  • Microsoft Windows Installer, versions 1.0, 1.1





SYMPTOMS

When you install a program with Windows Installer, the user interface displays large scroll bars and dialog boxes with the text magnified many times. Other applications appear normal.



CAUSE

The Windows Installer determines the size of the text to be displayed based upon an installed version of the MS Sans Serif font. If this font is missing or corrupted, the size of the user interface text is improperly calculated.



RESOLUTION

To resolve this problem, install the MS Sans Serif font.



STATUS

Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article.



MORE INFORMATION

Steps to Reproduce Behavior

  1. Delete the Micross.ttf file from the \Fonts folder.
  2. Double-click any .msi package.

NOTE: The MS Sans Serif font is available on the operating system CD-ROMs.



REFERENCES

For additional information on installing fonts, click the article number below to view the article in the Microsoft Knowledge Base:

Q130233 How to Install or Remove a Font in Windows 95/98

Additional query words:

Keywords : _IK kbMSI100bug kbMSI110bug
Issue type : kbbug
Technology : kbWinISearch kbWinI100


Last Reviewed: June 2, 2000
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