Article ID: 250754
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01 Service Pack 2
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 4.01 Service Pack 1
- Microsoft Outlook Express 4.01 Service Pack 2
- Microsoft Outlook Express 4.0
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01 Service Pack 2
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01 Service Pack 1
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 4.01 Service Pack 2
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01
- Microsoft Outlook Express 5.0
- Microsoft Outlook Express 4.01 Service Pack 1
- Microsoft Outlook Express 4.01 Service Pack 2
- Microsoft Outlook Express 4.0
- Microsoft Outlook Express 5.5
- Microsoft Outlook Express 5.01 Service Pack 2
- Microsoft Outlook Express 4.01
This article was previously published under Q250754
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
When you receive an e-mail message in Hypertext Markup Language (HTML) format and you save the e-mail message as stationery, the body element properties of the stationery may not be saved and the stationery may appear blank.
CAUSE
This problem occurs because you can save the body element properties for stationery only when you type the HTML code in a style sheet. The HTML code for the e-mail message does not meet this specification.
RESOLUTION
To resolve this problem, edit the HTML code in the received e-mail message so that body element properties are in a style sheet (inside <STYLE> tags), and then save the e-mail message as stationery.
- Open the received e-mail message, and then click Reply.
- On the View menu, click Source Edit.
Click the Source tab, and then edit the HTML so that the body element properties are in a style sheet and the background property is set outside the style sheet, as in the following example:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" http-equiv=Content-Type> <META content="MSHTML 5.00.2919.3800" name=GENERATOR> <STYLE>BODY { COLOR: #666600; FONT-FAMILY: Arial, Helvetica; FONT-SIZE: 12pt; MARGIN-LEFT: 20px; MARGIN-TOP: 25px } IMG { MARGIN-LEFT: -20px; MARGIN-TOP: 10px } </STYLE> </HEAD> <BODY background="file:///C:/Program Files/Common Files/Microsoft Shared/Stationery/Sunflower Bkgrd.jpg"> <DIV> </DIV></BODY> </HTML>- Click the Edit tab.
- On the File menu, click Save as Stationery.
MORE INFORMATION
When the body element properties are set outside a style sheet, the only body element property that is saved is the background property.
Keywords: kbprb kbpending KB250754
