The information in this article applies to:
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SYMPTOMSWhen you attempt to install Office, the following error message may appear:
When you click OK, Setup ends.
CAUSEThis problem can occur when your ODBC Control Panel files have become corrupted.
WORKAROUNDThere are three ways to work around this problem: Method 1: Install Microsoft Internet Explorer 5
If the problem still occurs, follow the steps in Method 2. Method 2: Rename the ODBC FilesIf you do not want to install Internet Explorer 5, or if Method 1 does not resolve the problem, follow these steps:
Method 3: Install the Latest Version of MDAC (Windows NT only)If you are running Microsoft Windows NT on your computer, you may be able to correct this problem by downloading and installing the latest version of the Microsoft Data Access Components (MDAC). To do this, use your Web browser to go to the following address:
Follow the on-screen instructions to download and install the new components. After you have done this, run Microsoft Office 2000 Setup again. and then click How to use the Microsoft Download Center. Additional query words: OFF2000 word ITPError 1636 installation package error install invalid Keywords : kbdta |
Last Reviewed: January 10, 2000 |