Article ID: 250439
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
This article was previously published under Q250439
SYMPTOMS
When you try to print from a computer running Windows NT 4.0 or Windows NT 4.0, Terminal Server Edition, you may receive the following blue screen error message:
NOTE: The fourth parameter varies depending on the version of Windows NT you are using, but always reports the Ntoskrnl.exe file.
CAUSE
This issue can occur if the printer .dll files are started twice.
RESOLUTION
Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to obtain the latest Windows NT 4.0 service pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Microsoft Windows NT 4.0 Terminal Server Edition Service Pack 6.
Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix kbprint kbqfe KB250439
