Article ID: 250415
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Standard Edition
This article was previously published under Q250415
SYMPTOMS
When you attempt to remotely control a Systems Management Server (SMS) 2.0 component server, the Remote Tools window may take a long time to open or may not open at all. In some instances, the window may take over one hour to open.
CAUSE
When the Remote Tools window opens, it runs a query against all the discovery data for the target computer. There is more discovery data in the database for component servers than there is for a standard client because of the extra discovery method (WINNT_SERVER_DISCOVERY) that SMS uses to periodically rediscover servers acting as site systems. This results in a very large result set, which in turn results in a delay before the window opens.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.
MORE INFORMATION
A component server is an SMS site system that runs the SMS Executive service. SMS logon points are also component servers. For more information about component servers, see the "SMS 2.0 Administrators Guide," Chapter 1.
Additional query words: prodsms
Keywords: kbbug kbprb KB250415
