Article ID: 250331
Article Last Modified on 8/18/2005
APPLIES TO
- Microsoft ActiveSync 3.0
- Microsoft ActiveSync 3.6
This article was previously published under Q250331
SYMPTOMS
When you try to restore a backup to your Windows CE-based device, you may receive the following error message:
CAUSE
This error message can occur if your backup was created with a regional setting that is different from the default of English (United States), and you "cold" or "hard" reset the Windows CE-based device before attempting to restore the backup.
RESOLUTION
After you reset the device, but before you attempt to restore the backup, change the regional settings in Control Panel to the region in which you created the backup.
Keywords: kberrmsg kbenv kbprb KB250331