Microsoft KB Archive/250025

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Knowledge Base


OLEXP: Multiple Instances of Outlook Express 5.5 After You Quit the Program

Article ID: 250025

Article Last Modified on 6/24/2004



APPLIES TO

  • Microsoft Outlook Express 5.5



This article was previously published under Q250025

For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express


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SYMPTOMS

When you quit Outlook Express, multiple instances of the program may still be running. You may also receive error messages when you try to quit Outlook Express.

CAUSE

This behavior can occur if McAfee Virus Shield 4.0 is installed on your computer.

RESOLUTION

To resolve this issue, either remove McAfee Virus Shield 4.0 or contact McAfee technical support to obtain an update. For more information, please see the following McAfee Web site:

Keywords: kbprb KB250025