Article ID: 249971
Article Last Modified on 11/24/2003
APPLIES TO
- Microsoft SNA Server 4.0 Service Pack 3
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0 Service Pack 2
This article was previously published under Q249971
SYMPTOMS
The SNA Server client for Microsoft Windows NT fails to find SNA Servers through the OtherServers Registry parameter if the server names that are listed in the entry have been configured to use a Fully Qualified Domain Name (FQDN).
CAUSE
The SNA Server client for Windows NT truncates the Fully Qualified Domain Name (FQDN) of the servers that are listed in the OtherServers registry parameter so that only the first 15 characters are used.
RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
Keywords: kbbug kbfix kbsna400presp4fix kbqfe kbsna400sp4fix KB249971