Microsoft KB Archive/249942

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Knowledge Base

PPT2000: Office Document Is Not Opened When You Follow a Link to It from Slide Show

Article ID: 249942

Article Last Modified on 5/8/2003


  • Microsoft PowerPoint 2000 Standard Edition, when used with:
    • Microsoft Windows 2000 Standard Edition

This article was previously published under Q249942


In Microsoft Windows 2000, if you click a hyperlink in a PowerPoint slide show to a Microsoft Word or Microsoft Excel file, and Word or Excel is currently open, nothing happens.

NOTE: The link will appear as if it has been followed.


If you click a hyperlink in an Office program, the file that the link refers to is not opened. This is due to a new feature in Microsoft Windows 2000; when you are working in one program, another program will not come to the foreground.


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: OFF2000

Keywords: kbbug kbfix kbui kbweb KB249942