Microsoft KB Archive/249931

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XL2000: "Save Not Completed..." Error Saving Workbook Opened Inside of Internet Explorer

Article ID: 249931

Article Last Modified on 11/5/2003


  • Microsoft Excel 2000 Standard Edition

This article was previously published under Q249931


When you save your workbook, you receive the following error message:

Save not completed. File rename failed. Retry?

If you click Cancel, you receive an error message similar to the following

Your changes could not be saved to 'File name', but were saved to a temporary document named 'Hexadecimal file name'. Close the existing document, then open the temporary document and save it under a new name.

where File name is the name of the file that you are trying to save and Hexadecimal file name is the name under which the file is saved, such as 4CCA4100.


This problem may occur when the following conditions are true:

  • You click a hyperlink to a Microsoft Excel workbook.


  • The workbook is opened inside of Internet Explorer.


  • You are running Microsoft Internet Explorer 5.0 on one of the following platforms:

    • Microsoft Windows 95
    • Microsoft Windows 98


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: XL2000 ie5 insitu in-place

Keywords: kbbug kbfix KB249931