Microsoft KB Archive/249929

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Knowledge Base


OFF2000: Error Installing Office Although You Have Administrative Permissions

Article ID: 249929

Article Last Modified on 1/27/2007



APPLIES TO

  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Small Business Edition
  • Microsoft Office 2000 Developer Edition
  • Microsoft Access 2000 Standard Edition
  • Microsoft Excel 2000 Standard Edition
  • Microsoft FrontPage 2000 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
  • Microsoft PowerPoint 2000 Standard Edition
  • Microsoft Word 2000 Standard Edition



This article was previously published under Q249929

SYMPTOMS

When you attempt to install Microsoft Office 2000, you receive one of the following error messages, although you are a member of a group that has administrator permissions:

Installing this product requires Administrative privileges on systems running this version of Windows

-or-


Microsoft Office 2000 Setup needs to replace some Windows components. This requires Administrative rights. Please log in as an administrator to complete Microsoft Office 2000 Setup.

CAUSE

This problem may occur when the following conditions are true:

  • You are running Setup on one of the following platforms:

    • Microsoft Windows NT 4.0
    • Microsoft Windows 2000


    -and-

  • -and-You are a member of a large number of groups.


RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.


Additional query words: OFF2000 NT4 WINNT4 WIN2000 WIN2K USER ADMIN

Keywords: kbbug kbdta kbpending KB249929