Article ID: 249859
Article Last Modified on 11/26/2002
APPLIES TO
- Microsoft Word 2000 Standard Edition
This article was previously published under Q249859
SYMPTOMS
When you try to save a document on a disk with very low disk space, the save operation may fail, and you receive the following error message:
When you close the document without saving changes, the document may be deleted from the disk.
For additional information about a similar problem when saving a Word document opened in Internet Explorer, click the article number below to view the article in the Microsoft Knowledge Base:
251474 WD2000: Error Message "Word Cannot Complete the Save" When You Save Document Opened in Internet Explorer
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
IMPORTANT NOTE: SR-1 only fixes the problem of the file being deleted. You can still receive the error message when you try to save a file to a nearly full disk.
MORE INFORMATION
For additional information when you try to save, open, or close a document, click the article number below to view the article in the Microsoft Knowledge Base:
224031 WD2000: Err Msg: "The Disk Is Full Trying to Write to Drive... "
Additional query words: diskette gone disappeared drive
Keywords: kbbug kbfix KB249859
