Microsoft KB Archive/249833

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Sony Memory Stick Port Is Not Detected or Installed in Windows 2000 on Sony Z505xx or L620xxx Computer

Article ID: 249833

Article Last Modified on 3/1/2007



APPLIES TO

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition



This article was previously published under Q249833

SYMPTOMS

When you install or upgrade to Windows 2000 on a Sony Z505xx or L620xxx computer, the Sony Memory Stick Port (SMSP) is not detected or installed.

CAUSE

Windows 2000 does not support or enable the SMSP device natively on these these computers.

WORKAROUND

To work around this behavior, purchase from Sony their PC Card (PCMCIA) adapter for the SMSP. You can use this adapter in any computer with a PC Card slot; it is supported natively by Windows 2000. Both the Z505xx and L620xxx computers have PC Card slots that work with the Sony PC Card reader.

MORE INFORMATION

If you upgrade to Windows 2000 from Microsoft Windows 95 or Microsoft Windows 98 on a Z505xx or L620xxx computer, you receive a warning that states that the SMSP is not supported by Windows 2000. You can either stop the upgrade process or continue. If you continue, the SMSP is not listed in Device Manager and is not functional.

If you perform a clean installation of Windows 2000 on a Z505xx or L620xxx computer, the SMSP is not listed in Device Manager, and does not function.

Keywords: kbhardware kbnetworkcard kbprb KB249833