Microsoft KB Archive/249818

Knowledge Base

"Protected Storage" Error Message with Windows 2000 Roaming Profiles

Article ID: 249818

Article Last Modified on 11/1/2006

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APPLIES TO

• Microsoft Windows NT Workstation 4.0 Developer Edition
• Microsoft Windows NT Server 4.0 Standard Edition
• Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q249818

SYMPTOMS

When you attempt to log on to a computer that is running Windows NT 4.0 and then use Microsoft Internet Explorer to complete a form, you may receive the following error message:

Protected Storage

Protected Storage uses your Windows password to protect your personal data.

Protected Storage has detected data created with a previous version. To continue to use this data, enter your Windows password below.

CAUSE

This error message occurs if you are using roaming profiles from a Microsoft Windows 2000-based computer and you have logged on to a computer that is running Windows NT 4.0 with the Internet Explorer AutoComplete feature enabled.

RESOLUTION

To work around this issue, disable the AutoComplete feature for forms on your computer:

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Content tab, and then click AutoComplete.
4. Click Forms, click OK, and then click OK.

Keywords: kberrmsg kbinterop kbprb KB249818

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