Microsoft KB Archive/249771

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OL2000: (CW) Electronic Forms Designer Form Appears Behind Outlook Item

Article ID: 249771

Article Last Modified on 11/6/2003


  • Microsoft Outlook 2000 Standard Edition

This article was previously published under Q249771

NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".


When you switch from a standard Outlook item to an item created using Microsoft Exchange Electronic Forms Designer (EFD), use the Previous or Next commands on the View menu, and your operating system is either Microsoft Windows NT 4.0 or Microsoft Windows 2000, the EFD item remains in the background behind the Outlook item.


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: OL2K displays

Keywords: kbbug kbfix KB249771