Article ID: 249689
Article Last Modified on 6/15/2000
APPLIES TO
- Microsoft Works 2000 Standard Edition
This article was previously published under Q249689
SYMPTOMS
When you attempt to insert a Draw object from Microsoft Works 2000 into a Microsoft Office program, such as Word, you may receive the following error message:
CAUSE
This behavior can occur if the following conditions are true:
- A 16-bit version of Microsoft Office, such as Office 4.3, is installed on your computer.
- You upgraded to Microsoft Works 2000 over a 16-bit version of Works.
Works 2000 installs a 32-bit version of Microsoft Draw (version 1.01).
When you attempt to insert a Draw object from Works 2000 into a 16-bit Office program, the Office program attempts to call Draw 1.01. Because a 16-bit program is unable to call a 32-bit program, you receive the error message mentioned in the "Symptoms" section of this article.
RESOLUTION
To work around this issue, use one of the following methods.
Method 1 (Recommended)
Upgrade to a 32-bit version of Office, such as Microsoft Office 2000.
Method 2
Change your installation of Works 2000 to a minimum installation:
- Click Start, point to Settings and then click Control Panel.
- Double-click Add/Remove Programs.
- Click Microsoft Works 2000, click Add/Remove, and then click Next.
- Click Change installation, and then click Next.
- Click Minimum Installation, and then click Next.
- Follow the instructions on the screen to install a minimum installation of Works 2000.
This procedure removes Draw version 1.01. As a result, any 16-bit or 32-bit Office program can use Draw 1.0.
NOTE: A 16-bit program cannot call a 32-bit program, but a 32-bit program can call a 16-bit program.
MORE INFORMATION
If you change your installation of Works 2000 to a minimum installation, the following Works 2000 components are not installed:
- Clip Art
- Converters
- Filters
- Microsoft Clip Gallery
- Microsoft Draw
- Microsoft Equation Editor
- Microsoft Note-It
- Microsoft WordArt
- Templates
- Wizards
Additional query words: w_works works2k gpf ipf drawing shapes
Keywords: kberrmsg kbinterop kbprb KB249689
