Article ID: 249612
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Service Pack 2
This article was previously published under Q249612
SYMPTOMS
If you use the Microsoft Exmerge utility to re-create and populate the Information Store, the automatic name checking feature on the Microsoft Outlook Contacts folder may not work.
CAUSE
When you create a new Information Store, a new set of mailbox folders is created. The automatic name checking feature is linked to the Contacts folder of the previous Information Store. When this link is broken, the automatic name checking feature does not work.
RESOLUTION
To resolve this issue, add the new Contacts folder to the Outlook Address Book:
- In Outlook, right-click the Contacts folder, and then click Properties.
NOTE: The Contacts folder is created automatically the first time the user logs on to the mailbox in Outlook.
- On the Outlook Address Book tab, click to select the Show this folder as an e-mail Address Book check box.
- Click OK.
- On the Tools menu, click Services.
- On the Services tab, click Outlook Address Book, and then click Properties.
- Click the old Contacts folder, and then click Remove Address Book.
- Click OK.
- On the Tools menu, click Services, click the Addressing tab, and then click Add.
- In the Address List box, click the new Address Book you created in step two, and then click Add.
- Click OK.
Keywords: kbprb KB249612
