Microsoft KB Archive/249579

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Knowledge Base

PhD: 3D Text Object Disappears When You Add a 3D Effect

Article ID: 249579

Article Last Modified on 10/7/2003


  • Microsoft PhotoDraw 2000 Standard Edition
  • Microsoft Picture It! 2000 Standard Edition

This article was previously published under Q249579

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry


When you add a 3D effect to a text object in either of the programs listed at the beginning of this article, the text may seem to disappear, although the object handles remain displayed on the screen.


This behavior can occur if an invalid value exists in the Direct3D key in the Windows Registry.


WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. Open the following registry key:


  4. Right-click the EnumNullDevice value, and then click Delete.
  5. When you are prompted to confirm the value deletion, click Yes.
  6. Quit Registry Editor, and then restart the computer.

Additional query words: photo draw pictureit pi2k invisible missing

Keywords: kbnofix kbenv kbprb kbdisplay KB249579