Microsoft KB Archive/249285

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Knowledge Base

Article ID: 249285

Article Last Modified on 9/29/2003


  • Microsoft Outlook 2000 Standard Edition

This article was previously published under Q249285

NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".


When using multiple profiles with different default mail services, the Personal Address Book (PAB) entries in one profile can not be edited with the second profile.


Steps to Reproduce

  1. Create profile-1 containing Internet Email, Personal Folders, and Personal Address Book.
  2. Create profile-2 containing the Microsoft Exchange Server and Personal Address Book services. When configuring the Personal Address Book service, use the same PAB used in profile-1.
  3. Open Outlook with profile-1, add an entry to the PAB, and quit Outlook.
  4. Open Outlook with profile-2, open the PAB, right-click the entry added in the step above, click Properties, and attempt to edit the entry.

NOTE: If the default service for the original profile is added to the second profile, the entry can be edited.


For additional information on user profiles, click the article number below to view the article in the Microsoft Knowledge Base:

195478 OL2000: (CW) User profiles and Information Services

Additional query words: OL2K

Keywords: kbinfo KB249285