Article ID: 249280
Article Last Modified on 10/27/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q249280
SYMPTOMS
You receive the following error message when you are running Exchange Server Setup to join a site that is running on Microsoft Windows 2000 Server:
You receive this error after entering the password for the Exchange Server service account.
CAUSE
Exchange Server 5.5 only recognizes account entries in the format of Domain
\Account
, not in the Account
@Domain.com
format.
RESOLUTION
To resolve this issue, you must change the Log On account for each of the Exchange Server services from the Account
@Domain.com
format to the Domain
\Account
format. To do so, on the Windows 2000 computer that is running Exchange Server:
- Open Services from the Administrative Tools program group.
- Double-click on each of the Exchange Server services.
- Click the Log On tab.
- In the This account field, change the account to the
Domain
\Account
format.
The domain in the Domain
\Account
format is the NetBIOS domain name.
The account must be manually typed in in this format, because Windows 2000 automatically enters the account name in the Account
@Domain.com
format.
After you complete the preceding steps, you can complete the installation of Exchange Server 5.5, and join the site successfully.
Keywords: kbprb KB249280