Article ID: 249214
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q249214
SYMPTOMS
After you upgrade Windows NT Server on a Compaq server to a newer service pack or Compaq Software Support Diskette (SSD), the server may stop booting and display the following error message on a blue screen:
CAUSE
This behavior can occur if the Compaq array controller contains an outdated firmware (BIOS) version.
RESOLUTION
Download an updated version of the firmware or BIOS for the Compaq array controller. An updated version may be available from the Compaq Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
MORE INFORMATION
For additional information, visit the following Compaq Web site:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Keywords: kb3rdparty kberrmsg kbhardware kbprb KB249214