Microsoft KB Archive/249160

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Article ID: 249160

Article Last Modified on 10/13/2006


  • Microsoft COM+ 1.0

This article was previously published under Q249160


When you add built-in groups (for example, Administrators, Power Users, and Guests) to the roles in a COM+ application in some localized versions of Windows 2000 (for example, German or Danish), you get an error message stating that one of the users is invalid and the built-in group fails to be added to the roles.


This error occurs because the string "BUILTIN" is hard-coded in the system .dll files instead of in the system resource.


A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

This fix is included with the fixes that are described in the following Microsoft Knowledge Base article:


To work around this problem, perform the following steps:

  1. Click Start, point to Programs, click Administrative tools, and then click Computer Management Expand System tools. Click Local Users and Groups, and then click Groups.
  2. Create a new group, and add the users that belong to the built-in group to the group.
  3. Add the new group to the roles of the COM+ application.

NOTE: Although you can create a new group and add the required built-in group directly to this new group using the MS-DOS prompt, when you add this new group to the roles in the COM+ application, it will still give an "Access Denied" error message while it tries to call on the component in that application. You must add the users one by one to the newly created group.


Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.


For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Steps to Reproduce the Behavior:

  1. Start COM+ from any localized version of Windows 2000.
  2. Click the Console Root folder.
  3. Click Component Services, click Computers, click My Computer, and then click COM+ applications.
  4. Select any COM+ application from the submenu.
  5. Double-click COM+ application to view all folders.
  6. Right-click the Roles folder, click New, and then click Role.
  7. Type a name for the Role and then click OK.
  8. Open the new role to view the Users folder.
  9. Right-click the Users folder and add BUILTIN group Administrators as a new user. You receive an error message, which states that one of the users is invalid and the built-in group fails to be added as a new user.

Additional query words: win2k win2000 locale role

Keywords: kbbug kberrmsg kbfix kbsysadmin kbwin2000presp3fix KB249160