Microsoft KB Archive/249129

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Knowledge Base


OL2000: Signature Not Inserted When "Send To" Mail Recipient is Used

Article ID: 249129

Article Last Modified on 9/29/2003



APPLIES TO

  • Microsoft Outlook 2000 Standard Edition



This article was previously published under Q249129


SYMPTOMS

When you compose a message with an attachment by right-clicking the attachment, pointing to Send To, and then clicking Mail Recipient, your signature is not automatically inserted. This occurs even though Outlook is configured to add a signature to new messages by default.

NOTE: This behavior does not happen in Microsoft Outlook 97.

CAUSE

This behavior occurs because the method of composing a message with an attachment that is described in the "Symptoms" section of this article does not use the signature and message format options configured in Outlook. The message is created in plain text format by default.

WORKAROUND

Use the following steps to work around this behavior:

  1. Right-click the item that you want to send as an attachment from either a folder or on your desktop.
  2. In the New Message (Plain-Text) form, click Format, and then click either HTML or Rich Text.
  3. Click in the message area of this form, click Insert, click Signature, and then click the signature you prefer.
  4. In the To box, type the e-mail address for the recipient, and then click Send.


MORE INFORMATION

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

223884 OL2000: Signature Not Included in Messages


147142 XCLN: AutoSignatures Not Applied to Out of Office Messages


152963 XCLN: AutoSignature Not Applied on MS Word Editor



Additional query words: OL2K

Keywords: kbprb KB249129