Article ID: 249079
Article Last Modified on 11/13/2003
APPLIES TO
- Microsoft Excel 2000 Standard Edition
- Microsoft PowerPoint 2000 Standard Edition
- Microsoft Word 2000 Standard Edition
This article was previously published under Q249079
SYMPTOMS
When you insert a graph into one of the programs listed in the "Applies to" section of this article, some of the lines in the graph are missing.
CAUSE
This occurs if the following are true:
- The graph you are inserting is a Windows Metafile (*.wmf). -and-
- The lines in the graph were created using zero length solid lines with a scalable pen width.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
To temporarily work around this problem, place the metafile on a nonwhite background. The missing lines may appear. For example, in PowerPoint, follow these steps:
- Open a new blank presentation.
- On the Format menu, click Background, and select a background color other than white. Click Apply.
- On the Insert menu, point to Picture and click From File. Select the Windows metafile, and click Insert.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
Additional query words: wmf insert lines disappear vanish missing OFF2000
Keywords: kbbug kbfix KB249079
