Microsoft KB Archive/249056

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Knowledge Base

PPT2000: Error Message When Presentation Contains Multiple Masters: Some Controls on This Presentation Cannot Be Activated

Article ID: 249056

Article Last Modified on 9/3/2002


  • Microsoft PowerPoint 2000 Standard Edition

This article was previously published under Q249056


When you open a Microsoft PowerPoint presentation that contains multiple masters, you may receive the following error message:

Some controls on this presentation cannot be activated. They may not be registered on this machine.

When you close the presentation, PowerPoint may quit unexpectedly.


This behavior can occur if all of the following conditions are true:

  • The presentation was created with Microsoft PowerPoint 2002.


  • The presentation contains multiple slide masters.


  • The second slide master contains a Microsoft ActiveX control object.


  • The presentation is opened in Microsoft PowerPoint 2000.


To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: PPT2K PPT2000 PPT POWERPNT 2000 PPT9 9.0 crash

Keywords: kberrmsg kbbug kbfix KB249056