Microsoft KB Archive/248775

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PPT2000: Error Message: The Audio Device Doesn't Support PCM Capture at Sampling Rate Requested

Article ID: 248775

Article Last Modified on 11/30/2000


  • Microsoft PowerPoint 2000 Standard Edition

This article was previously published under Q248775


When performing the microphone check for an online broadcast, you may receive the following error message:

The audio device doesn't support PCM capture at sampling rate requested.

NOTE: Modifying the sampling rate through Control Panel in Windows does not help resolve this problem.


This is a known problem with the Au8830 Vortex Soundblaster Pro emulator on the following computer systems:

  • Sony Viao Digital Studio PCV-E518DS
  • Sony Vaio PCV-E302DS


This problem occurs when you use any of the computer systems listed in the "Cause" section of this article with Microsoft PowerPoint 2000.


The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: The audio device doesn t support PCM capture at sampling rate requested

Keywords: kberrmsg kbconf kbprb KB248775