Article ID: 248663
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q248663
SYMPTOMS
If the network connection between cluster nodes does not function properly on Windows NT 4.0-based computers that are configured as part of a cluster with a quorum disk, a cluster node that is starting can prevent a node that is currently running from gaining access to the quorum disk. This may cause the cluster on the running node to stop and all processing to be moved to the second node.
During Windows NT 4.0 arbitration when a communication loss occurs, drives owned by the non-quorum owner may not have their cache flushed during arbitration.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name Platform ------------------------------------------------------- 11/22/1999 02:43p 29,424 Clusdisk.sys x86 11/22/1999 02:42p 175,888 Clusres.dll x86 11/22/1999 02:36p 49,360 Clusdisk.sys Alpha 11/22/1999 02:36p 281,872 Clusres.dll Alpha
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information about clusters and quorum disks, click the article number below to view the article in the Microsoft Knowledge Base:
245626 INFO: Use the -localquorum Switch to Install a Single-Node MSCS Cluster
Keywords: kbhotfixserver kbqfe kbbug kbfix kbnetwork KB248663