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Microsoft KB Archive/248662

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Knowledge Base

Internet Information Server Help File Does Not Open

Article ID: 248662

Article Last Modified on 11/1/2006


  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Internet Information Server 4.0

This article was previously published under Q248662


When you have Internet Information Server 4.0 installed on a Microsoft Windows NT 4.0 Server-based computer, and you attempt to open the Help on Internet Information Server file from the Microsoft Management Console (MMC), the Help file may not open and you may receive the following error message in Internet Explorer:

The system cannot find the file specified.


This behavior can occur when you use host headers with the Default Web Site. The Default Web Site should use the Internet Protocol (IP) address of All Unassigned and Transmission Control Protocol (TCP) port 80 and should not use a host header name.


To resolve this behavior, remove the host header from the Default Web Site.

Keywords: kbprb KB248662