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= <span id="KB248451"></span>OLEXP: Connection Dialog Box Displayed Even Though You Are Already Connected to the Internet =<br />
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Article ID: 248451<br />
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Article Last Modified on 1/27/2007<br />
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APPLIES TO<br /><br />
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* Microsoft Outlook Express 5.0<br />
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This article was previously published under Q248451<br />
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For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:<br />
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[[../257824|257824]] OL2000: Differences Between Outlook and Outlook Express<br />
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== SYMPTOMS ==<br />
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When you use Outlook Express 5 and you click '''Send/Receive''', the '''Connect To''' box may be displayed, even though you are already connected to the Internet. This may cause your Internet connection to become disconnected.<br />
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== CAUSE ==<br />
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This behavior can occur if your Internet account settings are incorrectly configured.<br />
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== RESOLUTION ==<br />
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To resolve this issue:<br />
# Start Outlook Express, and click '''Work Offline''' on the '''File''' menu.<br />
# On the '''Tools''' menu, click '''Accounts''', and then click '''Mail'''.<br />
# Verify the connection type for the mail accounts. Click the account that does not list '''Any Available''' as the connection type.<br />
# Click '''Properties''', and then click '''Connection'''.<br />
# Click to clear the '''Always connect to this account using''' check box, click '''Apply''', and then click '''OK'''.<br />
# Click '''Close''', and then quit Outlook Express.<br />
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Additional query words: autodial<br />
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Keywords: kbenv kbprb KB248451<br />
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