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Knowledge Base

OL97: Error Connecting to Erols Internet Services

Article ID: 248199

Article Last Modified on 1/27/2007

APPLIES TO

Microsoft Outlook 97 Standard Edition

This article was previously published under Q248199

SYMPTOMS

When you attempt to establish a connection to Erols Internet Services, you receive the following error message:

You could not be logged on to the POP server. Please review the logon information and try again.

CAUSE

You typed your password using the wrong case. The password is case-sensitive.

RESOLUTION

Retype your password using the correct combination of uppercase and lowercase characters.

REFERENCES

You can contact Erols Internet Services Technical Support by calling

1 (888) EROL-NET

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: 97 err msg

Keywords: kbprb KB248199

Microsoft KB Archive/248199

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