Article ID: 248075
Article Last Modified on 11/21/2006
APPLIES TO
- Microsoft Internet Information Services 5.0
This article was previously published under Q248075
SYMPTOMS
When connecting to Internet Information Services using a browser, you may receive the following error:
CAUSE
Generic 403 errors are returned when access to the content has been forbidden. The server is refusing to fulfill the request for content. This is generally not related to permissions.
Error 403.12 states that access to the content is not available and that the server requires a valid client certificate that has not been denied access.
The User ID mapped to the client certificate has been denied access to the resource.
RESOLUTION
To resolve this problem:
- Check the effective date on the client certificate and ensure that the certificate is valid.
- Check the expiration date and ensure that the certificate has not expired.
- Check with the Certificate Authority that provided the certificate to see if your certificate has expired.
- Verify that the certificate has not been explicitly denied access.
You can also resolve this problem by requesting a new certificate from the Certificate Authority (either a Certificate Authority on the Internet or the local Certificate Server) that the server requires.
For additional information on requesting a new certificate, click the article number below to view the article in the Microsoft Knowledge Base:
186812 Error: 403.7 Forbidden: Client Certificate Required
Additional query words: IIS 5
Keywords: kbprb kbprod2web KB248075
