PSS ID Number: 247875
Article Last Modified on 4/28/2005
The information in this article applies to:
- Microsoft Outlook 97 8.04
- Microsoft Outlook 98
- Microsoft Outlook 2000
- Microsoft Exchange Server 5.5
This article was previously published under Q247875
SYMPTOMS
When you use a mapped drive letter in the pathname to a file such as an AutoArchive .pst file, the path to the file changes from drive:\folder\Archive.pst to \\Servername\Sharename\Archive.pst. You can see this change when you use Browse to locate the file and then click OK.
CAUSE
The file you are working with is being saved to a distributed file system (Dfs) volume. With Dfs, you can create a single directory tree that includes multiple file servers and file shares in a group, division, or enterprise.
WORKAROUND
To work around the issue you can do one of the following:
- To retain the mapped drive letter name, save the file to a non-Dfs volume.
- Do not use the Browse button to locate the folder. Instead, manually type the path name of the location where you want to save the file. For example:
g:\
folder\archive.pst
Additional query words: 8.04 8.5 9.0
Keywords: kbprb KB247875
Technology: kbExchange550 kbExchangeSearch kbOutlook2000Search kbOutlook804 kbOutlook97Search kbOutlook98Search kbOutlookSearch kbZNotKeyword2 kbZNotKeyword3
