Microsoft KB Archive/247856

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Clicking the Documents Command on the Start Menu Does Not Open Files Located in a Subdirectory of the My Documents Folder

Article ID: 247856

Article Last Modified on 1/27/2007



APPLIES TO

  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition



This article was previously published under Q247856

SYMPTOMS

When you open a WordPad document located in the My Documents folder, and then save this document in a subdirectory of My Documents by clicking Save as on the File menu, the path to the newly saved document is lost when you try to open this document by clicking Start, and then Documents.

CAUSE

Windows 98 tries to find the file in the root of My Documents instead of in the subdirectory.

RESOLUTION

To resolve this issue, upgrade to Microsoft Windows 2000.

STATUS

Microsoft has confirmed that this is a problem in Windows 98.

Keywords: kbprb kbui KB247856