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Knowledge Base

Error Message When Saving Routing & Remote Access Service Configuration

Article ID: 247660

Article Last Modified on 11/1/2006

APPLIES TO

Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0

This article was previously published under Q247660

SYMPTOMS

When you try to save your configuration in Routing and Remote Access Service (RRAS) Administrator, you may receive the following error message:

An error occurred while backing up the configuration: The network name cannot be found.

If you are saving the configuration of a remote computer, then the directory and drive in which you are saving the configuration must exist on both the local and remote computers.

CAUSE

This behavior occurs if the ADMIN$ administrative network share is not present on your computer.

RESOLUTION

To resolve this issue, re-share the %SystemRoot% folder (by default, the Winnt folder) and name the share ADMIN$.

MORE INFORMATION

The ADMIN$ administrative network share is created by default in all Microsoft Windows NT installations.

To save the configuration, RRAS Administrator creates the following files:

Save_filenameInterfaces
Save_filenameParameters
Save_filenameRouterManagers
Save_filenamePhonebook
Save_filename.mpr

In the situation described in this article, only the first three files are created.

Keywords: kberrmsg kbinfo kbnetwork KB247660

Microsoft KB Archive/247660

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