Microsoft KB Archive/247660

Knowledge Base

Error Message When Saving Routing & Remote Access Service Configuration

Article ID: 247660

Article Last Modified on 11/1/2006

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APPLIES TO

• Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0

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This article was previously published under Q247660

SYMPTOMS

When you try to save your configuration in Routing and Remote Access Service (RRAS) Administrator, you may receive the following error message:

An error occurred while backing up the configuration: The network name cannot be found.

If you are saving the configuration of a remote computer, then the directory and drive in which you are saving the configuration must exist on both the local and remote computers.

CAUSE

This behavior occurs if the ADMIN$ administrative network share is not present on your computer.

RESOLUTION

To resolve this issue, re-share the %SystemRoot% folder (by default, the Winnt folder) and name the share ADMIN$.

MORE INFORMATION

The ADMIN$ administrative network share is created by default in all Microsoft Windows NT installations.

To save the configuration, RRAS Administrator creates the following files:

Save_filenameInterfaces
Save_filenameParameters
Save_filenameRouterManagers
Save_filenamePhonebook
Save_filename.mpr

In the situation described in this article, only the first three files are created.

Keywords: kberrmsg kbinfo kbnetwork KB247660

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