Article ID: 247647
Article Last Modified on 10/26/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Service Pack 2
- Microsoft Exchange Server 5.5 Service Pack 3
This article was previously published under Q247647
SYMPTOMS
A message is not delivered to a mailbox or custom recipient address.
CAUSE
A colon (:) in the display name of the intended address causes the Outlook Web Access (OWA) component to add "SMTP:" to the address.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
WORKAROUND
To work around this issue, remove the colon from the display name.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB247647
