Microsoft KB Archive/247407

Knowledge Base

XADM: Error Message Installing Exchange Server on a Computer Running Windows 2000 Server

Article ID: 247407

Article Last Modified on 2/27/2007

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APPLIES TO

• Microsoft Exchange Server 5.5 Standard Edition, when used with:
  • Microsoft Windows 2000 Standard Edition
• Microsoft Exchange 2000 Server Standard Edition, when used with:
  • Microsoft Windows 2000 Standard Edition

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This article was previously published under Q247407

SYMPTOMS

When you try to install either Exchange Server 5.5 or Exchange 2000 Server on a computer that is running Windows 2000 Server, you may receive an error message.

When you try to install Exchange Server 5.5, you may receive the following error message:

Processing file 'pathname', at or near line xx
The network path was not found.
Microsoft Windows NT
ID no: 0xc0020035

Then the Setup program stops responding.

When you try to install Exchange 2000 Server, the Action list in the Component Selection dialog box may be empty. When you try to click Typical, Minimal, or Custom in the Action list, you may receive the following error message:

The component "Microsoft Exchange Forest Preparation" cannot be assigned the action "Install" because:

• Either you do not have permissions to update the Active Directory schema or Active Directory service is currently too busy.

You receive this error message even if you are currently logged on as a user with Enterprise and Domain Administrator privileges. If you try to run Setup with the /domainprep switch, you receive a similar error message that mentions the "Domain Preparation" component.

CAUSE

This issue can occur if the remote registry service did not start.

RESOLUTION

To resolve this issue, start the Windows 2000 Server remote registry service, and run Exchange Server Setup or Exchange 2000 Server Setup again.

STATUS

This behavior is by design. Exchange Server and Exchange 2000 Server require remote access to the registry, even if you install Exchange Server and Exchange 2000 Server locally.

Additional query words: exch2kp2w msmcon uns smtp

Keywords: kberrmsg kbprb KB247407

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