Knowledge Base

Inetinfo.exe Ends with MTS Event 4097 Using Microsoft ODBC for DB2

Article ID: 247375

Article Last Modified on 11/24/2003

APPLIES TO

Microsoft SNA Server 4.0 Service Pack 2
Microsoft SNA Server 4.0 Service Pack 3

This article was previously published under Q247375

SYMPTOMS

When stress-testing an Active Server Page configured to retrieve DB2 table data using the Microsoft ODBC Driver for DB2 (included in SNA Server 4.0 Service Pack 3), the IIS process (Inetinfo.exe) may end unexpectedly and log the following event:

Event ID: 4097
Source: Transaction Server
Description: The run-time environment has detected an inconsistency in its internal state and has terminated the process. Please contact Microsoft Product Support Services to report this error. Error 80040154 from CoCreateInstance of CLSID_MultiThreadedAptHelper (Microsoft Transaction Server Internals Information: File: d:\viper\src\runtime\mtxex\vipthrd.cpp, Line: 382) Data: 80040154

Although the provider has been registered properly, the 80040154 error indicates REGDB_E_CLASSNOTREG, or "class not registered."

WORKAROUND

To prevent this failure, use the native Microsoft OLE DB Provider for DB2 (DB2OLEDB) in the Active Server Page, instead of the Microsoft ODBC Driver for DB2. Using the native DB2OLEDB interface is also much faster, because the Microsoft ODBC Driver for DB2 automatically communicates through the DB2OLEDB Provider.

The following is an example of some VBScript commands that use the DB2OLEDB Provider:

sub CnnSetup(cnn)
cnn.ConnectionTimeout = 60
cnn.CommandTimeout = 60
cnn.Open "Provider=DB2OLEDB;Password=TESTPW;User ID=TESTUSR;Initial Catalog=OLYMPIA;APPC Remote LU Alias=OLYMPIA;APPC Local LU Alias=LOCAL;APPC Mode Name=QPCSUPP;Network Transport Library=SNA;Host CCSID=37;PC Code Page=1252;Package Collection=WNW3XX;Default Schema=WNW3XX;Default Isolation Level=NC;Auto Commit Mode=False;Process Binary as Character=False;Read Only=False"

CnnSetup(ENotesData)

Dim RS
Dim strSQL
Dim dbErrCount
Dim strDest
Dim numEditBtn
Dim numDeleteBtn

strSQL = "SELECT std_comment_seq_no,std_comment_dest,std_comment, SubStr(std_comment,1,250) FROM wnw3xx.erovstdc ORDER BY std_comment_dest ASC, 4 ASC"
Set RS = ENotesData.Execute(strSQL)

WARNING: If the DB2OLEDB provider is using SNA connectivity from an SNA Server client through an SNA Server located on another computer over TCP/IP, large numbers of concurrent client requests will cause a large traffic load between the client and server computer. This is fine, although the SNA Server or client may encounter the "MaxPendingWrites" limit while writing data on the LAN session, causing the SNA Server or client to drop the LAN session, indicated when SNA Server logs event 706. To prevent this, override the MaxPendingWrites registry key, and increase it to 300 or more. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

142037 SNA Server Fails to Release Memory in SNA TCP/IP Interface DLL

STATUS

Microsoft has confirmed that this is a problem in Microsoft SNA Server 4.0 Service Pack 3.

MORE INFORMATION

Steps to Reproduce the Problem

Configure an Active Server Page, which retrieves DB2 data using the Microsoft ODBC Driver for DB2.
Using an Internet Server stress tool, such as the Microsoft Web Application Stress Tool (Homer), generate a large number of client browser requests against the Active Server Page.

Result: Within a minute, the INETINFO process ends abnormally and the event 4097 is logged.

Keywords: kbprb KB247375

Microsoft KB Archive/247375

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