Microsoft KB Archive/247219

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Knowledge Base

AD18xx Audio Does Not Work on Computer Running Windows 2000 with APM BIOS

Article ID: 247219

Article Last Modified on 11/1/2006


  • Microsoft Windows 2000 Professional Edition

This article was previously published under Q247219


When you install Microsoft Windows 2000 Professional on a computer with a non-Advanced Configuration Power Interface basic input/output system (ACPI BIOS), sound devices do not work and you receive the following error message:

This device is disabled because the firmware of the device did not give it the required resources.


This behavior occurs when you install Windows 2000 on a computer that uses an advanced power management (APM) BIOS. The APM BIOS does not allocate resources to the sound device because Windows 2000 does not consider APM BIOS to be a Plug and Play BIOS.


To work around this issue, disable Plug and Play in the system BIOS and enable all devices.


This behavior is by design.

Additional query words: sound device fail error

Keywords: kbprb KB247219