Knowledge Base

AD18xx Audio Does Not Work on Computer Running Windows 2000 with APM BIOS

Article ID: 247219

Article Last Modified on 11/1/2006

APPLIES TO

Microsoft Windows 2000 Professional Edition

This article was previously published under Q247219

SYMPTOMS

When you install Microsoft Windows 2000 Professional on a computer with a non-Advanced Configuration Power Interface basic input/output system (ACPI BIOS), sound devices do not work and you receive the following error message:

This device is disabled because the firmware of the device did not give it the required resources.

CAUSE

This behavior occurs when you install Windows 2000 on a computer that uses an advanced power management (APM) BIOS. The APM BIOS does not allocate resources to the sound device because Windows 2000 does not consider APM BIOS to be a Plug and Play BIOS.

RESOLUTION

To work around this issue, disable Plug and Play in the system BIOS and enable all devices.

STATUS

This behavior is by design.

Additional query words: sound device fail error

Keywords: kbprb KB247219

Microsoft KB Archive/247219

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