Microsoft KB Archive/247147

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Knowledge Base

WD97: Index Headings Are Incorrect When You Use Some Nordic Characters

Article ID: 247147

Article Last Modified on 1/25/2007


  • Microsoft Word 97 Standard Edition
  • Microsoft Windows NT 4.0

This article was previously published under Q247147


When you insert an index in your Word document that contains words that begin with the Nordic character or (an "a" with a ring over it), and other words that begin with Aa or aa (double a), an additional index heading is inserted as part of the index as


Aaron, 1


ron, 1

instead of the expected index entry as


Aaron, 1
ron, 1

NOTE: This problem occurs with both the Norwegian Nynorsk and Norwegian Bokml regional settings, and even if you define the language ID in the INDEX field.

For additional information about how to define the language that is used to create your index, click the article number below to view the article in the Microsoft Knowledge Base:

220568 WD2000: Undocumented Index Field Switches

NOTE: This problem does not occur with Microsoft Word 97 for Windows on the Microsoft Windows 2000 platform.


To work around this problem, convert the index to plain text (unlink the INDEX field). To do this, select your index and press CTRL+SHIFT+F9. Then delete the additional index heading.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 2000.

Keywords: kbbug kbfix KB247147